ONLINE REGISTRATION FAQ’s

• Why online registration?

• With online registration, the Office of Professional Development (OPD) will be able to keep a more accurate record of our students and their training activities.

• Does my supervisor or administrative official need to approve my training request?

• Yes, discuss taking the class with your supervisor or administrative official before beginning the registration process. You cannot attend a class without his or her approval.

• Where can I find the online registration form?

• When looking at OPD’s course calendar located on CourtNet, select the link that says, “Register Now.”  It will take you to the Online Class Registration web page.

• What are the system requirements for using online registration form?

• The online registration form requires the use of ONLY the Internet Explorer browser OR Adobe Acrobat Reader. Other browsers such as FireFox and Google Chrome do not work properly with OPD's online registration form. The online registration form also requires that you turn OFF your pop-up blocker in Internet Explorer (which is most likely set to ON on your computer). We have found that unless you alter this setting you may not receive the appropriate messages you need to see when you submit a registration form online.

• Who can attend OPD classes?

• Both Judiciary employees paid by the State and Judiciary employees paid by their county or city may attend.

• I am a Judiciary employee paid by the county. Why do I need to complete a Participant ID Information Form?

• Judiciary employees who are paid by the State are part of the AOC’s Human Resource’s database, which includes important contact information OPD needs in case we have to contact you. Employees who are paid by their county or city are NOT in the database. Completing the Participant ID Information Form gives us the ability to enter your work contact information into our database. You only need to complete the form one time.

• Why do we need a Participant ID?

• Your Participant ID will help distinguish you from others in the Judiciary. You can learn how to create your ID by visiting OPD’s Online Class Registration web page.

• I’m a Judiciary employee paid by the county or city and I initially completed the Participant ID Information Form; however, I’ve changed my work location and other information I originally put on my form, what should I do?

• Please contact OPD at 410-260-3601 to update your information.

• What information will I need to know to complete the Registration Request Form?

• In addition to your name, your will need your email address, the class name and date, and your supervisor’s name, phone number and email address. You will also need a Participant ID.

• Is accuracy important?

• Completing your Registration Request Form accurately is VERY important. If email addresses are not correct, the request will not be sent to the appropriate people. The registration process will stop but you will not receive an error message telling you so. Make a copy of the Registration Request Form for your records before you submit it to your supervisor or administrative official.

• How far in advance of my class should I submit my Registration Request Form?

• OPD should receive your request at least 14 days in advance of the class.

• What happens after I submit the Registration Request Form to my supervisor or administrative official? And how long should this take?

• When you select “Submit,” your supervisor should receive the request within several hours. When your supervisor has approved or denied your request and clicks “Submit,” you should get a “Class Registration Form Submittal” email reply from OPD within 2 days. This email and a copy of the registration request form will be sent to both you and your supervisor. Two weeks prior to class, OPD will send you a “Class Reminder” email which contains important information about the class. Make sure you print a copy of this email for your records. If you do not receive the Class Reminder email, please contact Gloria Prete at OPD at 410-260-3601.

• What should I do if my supervisor denies my request?

• You and your supervisor should have already discussed your attending the class and this will not be a problem. However, if you felt your request was going to be approved and it was not, please discuss this with your supervisor.

• After clicking “Submit,” I received a Security Warning message. What should I do?

• Click “Allow” which will let the program complete the function.

• I thought my registration request was submitted in time but I have not yet heard from OPD. What should I do?

• First, check your copy of the Registration Request Form. Is the information correct, especially email addresses? If not, the form will not be processed. Next, if your data is correct, ask your supervisor what the status of your request is. Was he or she able to submit it yet? If you still need assistance, contact Gloria Prete at 410-260-3601 or by email gloria.prete@mdcourts.gov

• I never received the “Class Reminder” email. May I attend class anyway?

• You should NOT attend the class if you did not receive the Class Reminder email which is sent 2 week prior to the class. Contact Gloria Prete at 410-260-3601 or by email gloria.prete@mdcourts.gov for assistance.

• What should I do if I find out I cannot attend class and need to cancel?

• Whenever you cannot attend a class, PLEASE CONTACT Gloria Prete at OPD at 410-260-3601 as soon as possible.