Welcome to MACRO


MACRO is the Maryland Judiciary’s Mediation and Conflict Resolution Office. We promote the availability, use, and quality of alternative dispute resolution (ADR) throughout Maryland.

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Resources for Remote ADR

In situations when face-to-face mediation and other in-person alternative dispute resolution is not possible, ADR practitioners may want to consider the use of online platforms for remote ADR. The resources listed here have been collected from colleagues in the field and may assist you as you contemplate or continue your remote ADR practice. We will continue to update this section of the site as we receive new information.


Standards of Conduct for ADR Practitioners

Arrows Court-designated alternative dispute resolution (ADR) practitioners are required to follow the appropriate Maryland Rules and follow Standards of Conduct. To learn more, click to review each document below:

Title 17 of the Maryland Rules
Maryland Standards of Conduct for Court-Designated Mediators

Standards of Conduct for Court-Designated Arbitrators, Fact Finders, Neutral Evaluators, and Settlement Conference Practitioners

The Court of Appeals of Maryland  adopted revised Standards of Conduct for Court-Designated Mediators, effective January 1, 2020. These standards are applicable when a court refers all or part of a civil action or proceeding to mediation pursuant to the Maryland Rules. The same standards have  been adopted by the Maryland Program for Mediator Excellence for mediations other than civil court-referred mediations, and these standards are known as the Maryland Standards of Conduct for Mediators, effective January 1, 2020.

The Court of Appeals  also adopted Standards of Conduct for Court-Designated Arbitrators, Fact Finders, Neutral Evaluators, and Settlement Conference Practitioners, effective January 1, 2020.

See also the Rules Order of the Court of Appeals approving changes to the Maryland Rules, Title 17, specifically 17-205, 17-206, 17-304, 17-405, 17-603, filed November 19, 2019, referencing the  standards of conduct at: https://mdcourts.gov/sites/default/files/rules/order/ro201.pdf.  The changes to the Rules provide for the  standards of conduct applicable to court-designated mediators to be posted on the Maryland Judiciary website.

The Administrative Orders of the Court of Appeals approving the Standards of Conduct for Court Designated Mediators, effective January 1, 2020, and the Standards of Conduct for Court Designated Arbitrators, Fact Finders, Neutral Evaluators, Settlement Conference Practitioners, effective January 1, 2020, can be found at https://mdcourts.gov/adminorders.