The Alternative Dispute Resolution Evaluation Support System (ADRESS) is a web-based data collection and reporting tool. It allows courts to quickly and efficiently aggregate survey responses provided by practitioners, parties, and attorneys and combine that data with court docket information. The tool provides insight into the effects of ADR processes on party satisfaction, practitioner performance, court caseloads, case timelines, and more. Using this real-time cycle of feedback allows programs to improve the efficiency, effectiveness, and quality of court ADR programs.
Source Code:
The ADRESS initiative was made possible with generous support from the State Justice Institute. If you would like to access the source code for this program, please complete and submit this form. This is customized software, not “off the shelf” software. ADR program managers in other states will need to consult with their IT departments about customizing the code to make it functional for their court IT system.
Questions:
If you have questions about ADRESS, please contact MACRO’s Research & Evaluation Director at 410‐260‐3551 or MACROData@mdcourts.gov.